General Conditions

1) ORDERS
The goods can be requested by:
a) email: shop@zwinkels.fr
d) online: list from web shop
shop.zwinkels.fr reserves the right to reject any request, in whole or in part, without providing an explanation. Upon confirmation of the order, the procedure becomes operational. Non-compliance of points 2 and 3 will causes the cancellation of the order.

2) TERMS OF PAYMENT
a) Payment for purchase transactions is due within four working days of order confirmation. Without credit, the order is canceled.
b) shop.zwinkels.fr does not accept payments from third parties.
c) To ensure compliance with anti-money laundering and anti-terrorism regulations, incoming payments are subject to approval. For large amounts we may require additional information or documents to clarify the source of the funds.
d) shop.zwinkels.fr does not accept Bit-coin payments but may be able to do it in the future.

3) PAYMENT SYSTEMS
a) BANK TRANSFER: no limit.
b) Paypal

4) TERMS OF DELIVERY
a) Delivery in the France, the buyer or a delegate can collect from our logistics, by appointment, at their own expense and responsibility.
b) Customs documents costs for Export by transport company.
 T2 euro 30.00 (EU-Country)
 T1 euro 60.00 (No EU-Country)
Deposit of the 25% of the sale amount, refundable after submitting the copy Customs clearance . Failure to present the customs document by the recipient (within 8 days of issue, unless extended when permitted), entails an administrative penalty approximately equal to the deposit.

5) SHIPMENT BY POST
a)The customs declaration does not involve any additional charges.
b)International Insured Mail (max € 3.000). The rates change according to the weight (max 2 kg) and the destination country. (The service is not available for Germany). For Germany ask for conditions and service terms.
c) Colissimo international (max. 30 kg).

6)RESPONSIBILITY
The buyer is fully responsible for any risk of the transport, declares to know the regulations, and no claim can be charged to shop.zwinkels.fr. Transport costs are to be borne by the buyer.